YOUR CART

×
  • {property.name}: {property.value}
- +

Let’s get you lookin’ fresh.

Shop the Shirts
You're away from free shipping! Holiday codes applied during checkout
Awesome, you get free shipping.
Holiday codes applied during checkout
Checkout Continue Shopping

FULL-TIME HUSTLER

Customer Support Rep, Inventory Manager, Organizer/Scheduler

Position: Full time
Location: Remote

Kenny Flowers is looking for a Full-Time Hustler to join our small, driven team. As a growing e-commerce business, our goal is to ensure a consistently awesome customer experience as we scale into a leading lifestyle brand.

We’re seeking someone who can play a critical dual-role serving as a KF brand ambassador on the front-line with our customers, while making magic happen behind the scenes to ensure a smooth operation.

We want this to be the coolest job you’ve ever had, and the beginning of an awesome new future with Kenny Flowers.


Key Responsibilities

  1. Serve as a Kenny Flowers brand ambassador on the front line of engagement with our customers
    • Support customers daily, creating a positive and consistent brand experience for them and doing whatever it takes to preserve the Kenny Flowers brand in their mind when things don’t go as planned
  2. Be the voice of our company and brand while being the voice of our customers when issues arise
    • Field questions and issues from current and future customers. Quickly and thoroughly solve problems for customers whenever deliveries, transactions and experiences don’t go 100% as planned
  3. Identify key trends and patterns in customer communications and process changes to make us better in the future
    • Initiate innovative solutions to make customer service more seamless (self-help section of website, other creative tools)
  4. Manage / keep track of inventory and help with forecasting production to make sure we’re not sold out of awesome things when people want them
  5. Communicate clearly with the warehouse to ensure order fulfillment, receiving, etc. runs smoothly and with our suppliers to ensure production, shipments, etc are on time and accurate
  6. Keep things organized and tidy as we grow
    • Record all wholesale, group and custom inquiries/orders, schedule checkpoints and stay on top of their status through delivery
  7. Keep the team organized
    • Managing up / helping your manager with to-dos so no opportunities are lost
    • Assist with overall business calendar planning and project execution
  8. Assist with social media outreach/engagement

Qualifications

You are a high-energy, organized, self-motivated, responsible, hard worker and a clear communicator.

  1. Must love to communicate with people, solve problems and be part of a team that is doing meaningful work
  2. Able to take direction but operate with minimal supervision, thrive in an environment working independently in a constantly-evolving atmosphere. Preferably have prior experience working remote
  3. A strong written and verbal communicator that can riff off of our unique brand voice and that can effectively communicate to a large number of people while representing the KF brand
  4. Exceptionally organized and detail-oriented; able to manage up (and eventually down)
  5. Desire to contribute to an awesome company and product. Motivated to get Kenny Flowers to the next level
  6. Wholeheartedly embody the lifestyle that Kenny Flowers aims to bring out in others
  7. Passionate about helping our customers whenever they need it. Willing to work off-peak hours at times to ensure the customer experience stays strong during busy and important stretches (occasional evenings, holidays and weekends)
  8. Positive attitude, hunger to learn and have fun
  9. Experience with Google Drive (Docs, Sheets, etc.), or at least Microsoft Word/Excel
  10. Experience rocking Kenny Flowers in multiple scenarios

Who you’ll work with:

  1. Our customers to ensure their experience is exceptional, and that any concerns are addressed in the best way possible
  2. Our HQ to progress company growth, keeping team members on top of deadlines and moving projects forward
  3. Our warehouse to keep track of inventory, ensure seamless deliveries to customers, and quickly address, prioritize, and resolve any issues
  4. Our international production teams (in Bali / Colombia) to place new orders, keep track of production, coordinate shipments to the warehouse and document how much fabric / material we have left

Apply Now

To apply please email jobs@kennyflowers.co with subject line: Full Time Hustler - YOUR NAME.
Please include your resume, your social media handles, and a cover letter.

“100% of the shirts you don’t make, don’t get worn.”

- Kenny Flowers

Search the Shop